Hotel Coast Rehoboth Beach, Tapestry Collection By Hilton, USA - www.trivago.ca (2024)

Past guests of the SandCastle Motel were very complimentary about the customer service overall. The personnel working at the accommodation are often judged as courteous and accommodating to all requests and enquiries.

When it comes to location in downtown Rehoboth Beach, few can beat the convenience provided by the SandCastle Motel - a sentiment shared by effectively all former visitors. The beach is just five minutes away on foot, while an array of restaurants, attractions and shops surround the motel.

The private parking, while not free from criticism - supposedly the overhead is low and the lot is small - was a positive aspect for most that used the facility. Apparently there are sufficient parking spaces available.

From the old-style televisions to the unfashionable furniture, the rooms at the SandCastle Motel have been consistently labeled as dated by past visitors. Moreover, the maintenance of the rooms is regarded as substandard, with supposedly scuffed furnishings and a general lack of attention to detail.

While some former guests were pleased with the cleanliness of the rooms at the motel, others noted serious hygiene problems during their stay. Bedbugs and mold, for example, have been an issue on more than one occasion in the past.

As is the case with the rooms, the facilities at the SandCastle Motel have also been criticized for being dated and not well maintained. The pool area is often considered cloudy and not adequately clean, the Wi-Fi is inconsistent and the elevator is apparently slow to operate.