Reviews
(8 reviews)
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5.0
Lofton Chevrolet Service
January 10, 2022
By Wayne Scott from HENDERSON, TN
Outstanding service provided. On time and quick service provided. Dealership is very trustworthy.
5.0
Lofton Chevrolet Service
January 10, 2022
By Wayne Scott from HENDERSON, TN
Outstanding service provided. On time and quick service provided. Dealership is very trustworthy.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Outstanding dealership
March 11, 2020
By Don O Chilcote from Jackson,Tn
Best place to get your vehicle needs addressed. Been a repeat customer for 14 yr.
5.0
Outstanding dealership
Best place to get your vehicle needs addressed. Been a repeat customer for 14 yr.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Junk Jumpers
June 18, 2019
By William (Junk Jumpers LLC) from Memphis
One the best experiences I have had buying a vehicle. I traveled an hour and a half to test drive then to pick up my truck. Great price and great customer service. Steven Lay was great. No BS, he gave me the facts and allowed me to decide what I wanted to do. I purchased a truck for my junk removal business. As my business grows I do believe I will be back when the need arises.
5.0
Junk Jumpers
June 18, 2019
By William (Junk Jumpers LLC) from Memphis
One the best experiences I have had buying a vehicle. I traveled an hour and a half to test drive then to pick up my truck. Great price and great customer service. Steven Lay was great. No BS, he gave me the facts and allowed me to decide what I wanted to do. I purchased a truck for my junk removal business. As my business grows I do believe I will be back when the need arises.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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5.0
Equinox
April 22, 2019
By Virginia M Carroll from Enville, TN
the dealer was friendly, knowledgable, easy to deal with and explained all the features of the car. The car was clean when we took ownership of it.
5.0
Equinox
April 22, 2019
By Virginia M Carroll from Enville, TN
the dealer was friendly, knowledgable, easy to deal with and explained all the features of the car. The car was clean when we took ownership of it.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
Satisfaction!
May 19, 2018
By Nathan W Moore Jr from Jackson,Tn
Completely satisfied when I purchased vehicle and all service visits
5.0
Satisfaction!
May 19, 2018
By Nathan W Moore Jr from Jackson,Tn
Completely satisfied when I purchased vehicle and all service visits
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
WillMill
September 6, 2017
By WillMill from Henderson
The buying experience at Lofton Chevrolet was surreal! I could not believe how well I was treated by everyone especially my sales associate. Allen Miller insured that all my expectations were met to the best of his ability and I got the best possible deal for not only my trade in but the new truck as well. He helped me understand the entire buying process and I truly enjoyed myself and the entire buying experience. I was able to purchase several add on's like steps and wind deflectors through the parts department. Justin did an amazing job helping me select just the right wheel and tire combination as well. Boyd was excellent at getting me the right finance options and a great extended warranty as well. I hope I will always get this service throughout my time as a Chevrolet owner. I wish everyone could get to know Lofton Chevrolet and the wonderful people there. Other dealerships should take note of how personal service can go a long way to a great buying experience.
5.0
WillMill
September 6, 2017
By WillMill from Henderson
The buying experience at Lofton Chevrolet was surreal! I could not believe how well I was treated by everyone especially my sales associate. Allen Miller insured that all my expectations were met to the best of his ability and I got the best possible deal for not only my trade in but the new truck as well. He helped me understand the entire buying process and I truly enjoyed myself and the entire buying experience. I was able to purchase several add on's like steps and wind deflectors through the parts department. Justin did an amazing job helping me select just the right wheel and tire combination as well. Boyd was excellent at getting me the right finance options and a great extended warranty as well. I hope I will always get this service throughout my time as a Chevrolet owner. I wish everyone could get to know Lofton Chevrolet and the wonderful people there. Other dealerships should take note of how personal service can go a long way to a great buying experience.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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4.0
Good Response
October 4, 2015
By RK-n-MS from Blue Springs MS
They had a truck listed I was interested in, unlike most other dealers it even had the price listed. (I usually will not "call for price", if they are ashamed of it, I don't need to know what it is). Unfortunately after emailing them, it was a manual transmission, and I must have an auto, and they didn't have anything else that matched my needs, or I would have driven the 70-something miles to purchase, based on the response I received by email.
4.0
Good Response
October 4, 2015
By RK-n-MS from Blue Springs MS
They had a truck listed I was interested in, unlike most other dealers it even had the price listed. (I usually will not "call for price", if they are ashamed of it, I don't need to know what it is). Unfortunately after emailing them, it was a manual transmission, and I must have an auto, and they didn't have anything else that matched my needs, or I would have driven the 70-something miles to purchase, based on the response I received by email.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
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5.0
Road trip for a Lofton Chevrolet 2500 Duramax Dies
August 25, 2015
By KEP - Angling VA TV Show from Lake Anna, VA
Purchasing a vehicle from Lofton Chevrolet was the best vehicle purchasing experience of my life. I would recommend this dealership to anyone in the market for a new or used vehicle. I worked out the deal over the phone with one of their top notch salesman (Johnny). I lived 700 miles from them and when I arrived everything was exactly, if not better, than they had promised me over the phone. I received every penny they estimated on my trade and the vehicle I was purchasing was better than I ever imagined. I would buy and will buy from Lofton Chevrolet in Henderson, TN again, no matter where I lived in the country. When I arrived I met the Johnny and we went over the truck. In the process I met everyone, the General Manager, the Sales Manager, Finance Manager and everyone was great. I was in and out within an hour and still had time to share a couple laughs and share a few stories. It truly was awesome. Highly recommend them to all. Thank you all Ronnie, Ernie, Johnny, and Boyd, They are the best group I have had the pleasure of working with. http://www.loftonchevy.com/
5.0
Road trip for a Lofton Chevrolet 2500 Duramax Dies
August 25, 2015
By KEP - Angling VA TV Show from Lake Anna, VA
Purchasing a vehicle from Lofton Chevrolet was the best vehicle purchasing experience of my life. I would recommend this dealership to anyone in the market for a new or used vehicle. I worked out the deal over the phone with one of their top notch salesman (Johnny). I lived 700 miles from them and when I arrived everything was exactly, if not better, than they had promised me over the phone. I received every penny they estimated on my trade and the vehicle I was purchasing was better than I ever imagined. I would buy and will buy from Lofton Chevrolet in Henderson, TN again, no matter where I lived in the country. When I arrived I met the Johnny and we went over the truck. In the process I met everyone, the General Manager, the Sales Manager, Finance Manager and everyone was great. I was in and out within an hour and still had time to share a couple laughs and share a few stories. It truly was awesome. Highly recommend them to all. Thank you all Ronnie, Ernie, Johnny, and Boyd, They are the best group I have had the pleasure of working with. http://www.loftonchevy.com/
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
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