Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (2024)

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Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (1) Select to view content in your preferred language

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Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (2)

byMillionMap

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When I try to addadd layers in MapViewer and Field Maps Designer, both Chrome and Edge crash. I get a 'STATUS_ACCESS_VIOLATION'.This problem is occurring with all current and past projects.

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Architecture and Urban Planning: Empowering Design with Esri's GIS SolutionsHarvard digital atlas plots patterns from history ancient and modern — Harvard GazetteStaff roles, development, and trainingTo Configure the Schema Mapping for ArcGIS Pipe Network Data

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (3)

byKatieHansen_NIFCAdmin

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Sadly, I am having the same issue. I have tried in Edge and in Chrome. This also happens to me when I try to open the Groups tab. I may put in a tech support ticket, but glad to know it's not just me and it's not AGOL Org specific.

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (4)

byLaurMitch

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I have also been having the same issue all week, both when attempting to add layers and when I try to access groups.

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (5)

byLDoty

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We are experiencing a similar issue on our two AGOL and one Enterprise Portal platforms. The pages crash when we try to access Groups and Gallery. We are having the issue in Edge (version 126) but not Chrome (version 125). Is that consistent with anyone else's findings on web browser versions? I have an open ticket in with ESRI regarding our issue.

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (6)

byMillionMap

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Now that you mention it, I'm crashing trying to access Groups and Gallery as well.

Chrome - Version 126.0.6478.115 (Official Build) (64-bit)

Edge -Version 126.0.2592.61 (Official build) (64-bit)

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (7)

bySu_CSuddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (8)

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Hello,

Here's the bug that has been logged for this issue: BUG-000168462 - Using Chrome or Edge 126 to access ArcGIS Online Organization 'Groups' or 'Gallery' pages results in "STATUS_ACCESS_VIOLATION" errors thrown in the browser.

Have you tried using the Firefox browser to see if the issue persists?

1Kudo

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (9)

byMillionMap

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I don't get the error when using Firefox. Seems to work.

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (10)

byThomasColsonSuddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (11)

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We are getting the same error when users search in Portal or AGOL. I have attached a video to@KatieHansen_NIFCAdmin's case demonstrating, which suggests the bug doesn't address all the use cases where this occurs.https://learn.microsoft.com/en-us/answers/questions/1720613/error-code-status-access-violation-when-...does not resolve the problem, and using Firefox is not a reasonable work-around due to restrictions on its use. The issue is intermittent and appears to be memory related.

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (12)

byBryanBoutz1

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I've been running into the same problem. My team is wondering if it is an early sign of an upcoming change to Edge and ChromeProblem: Impact of Google Chrome and Microsoft Edge 127 Updates on ArcGIS Enterprise (esri.com) If so, upgrading to 11.3 should fix it, but that takes more time and planning than a patch, so hopefully this is resolved soon.

3Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (13)

byZHenderson

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I am running two instances of Enterprise (version 11.0 and version 11.3), and both have the same error message in Chrome and Edge. I tried Firefox, and it seems to work. I will be looking for a patch for this very soon (hopefully!).

2Kudos

Suddenly unable to add layers in MapViewer and Field Maps Designer, in both Chrome and Edge. (14)

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var json_obj = response; for (var i = 0; i < json_obj.msg_custom_field_list.length; i++) { if(json_obj.msg_custom_field_list[i].messages != ""){ if(!$(".message-uid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").prev().hasClass("source-identifier")){ $(".message-uid-"+json_obj.msg_custom_field_list[i].id+" .lia-message-body").before("

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} } })(LITHIUM.jQuery); }function showSyndicationIcon(){}function getmessageIds(getMessageIdClassName){var uids = "";;(function($) {var get_id_length = $(getMessageIdClassName).length;//get all messages id'sfor (var j = 0; j < get_id_length; j++) {if($(".discussions .thread-discussion").length > 0){var threadId = "1495331"; var uid_size = $(".discussions .thread-discussion").size();for (var i = 0; i < uid_size; i++) {var div = $(".discussions .thread-discussion")[i];var tid = $(div).attr("id").split("-")[2];if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){if (uids =="") {uids += tid} else {uids +=',' + tid;}}}var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}}else{var threadId = "1495331";var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}var tid = $(getMessageIdClassName)[j].dataset.liaMessageUid;if(tid != "undefined" && tid != undefined && tid != "null" && tid != null){if (uids == "") {uids += tid;} else {uids +=',' + tid;}}}}var threadId = "1495331";var list =uids.split(',');if(!list.includes(threadId)){if (uids == "") {uids += threadId;} else {uids +=',' + threadId;}}uids = [...new Set(uids.split(","))];})(LITHIUM.jQuery);return uids.join(",");}function getsyndicationIconDetails(MessageIds, boardID){var res="";;(function($) {if(MessageIds != "" || boardID != ""){$.ajax({ type: 'GET', url: '/plugins/custom/esri/esri/cross_community_custom_field', "async": false, data: { "uids": MessageIds, "request_type":"syndcation_icon", "boardID":boardID }, success: function(response) { //console.log(response); res = response; }, error: function(response) { //console.log(response); } });}})(LITHIUM.jQuery); return res;}function appendSyndicationIcons(jsonObj, classThreadLevel, classReplyLevel,quiltName){;(function($) {if(jsonObj != ""){$('.syndcation-message-icon').remove();for (var i = 0; i < jsonObj.msg_custom_field_list.length; i++) { var metadata_value = jsonObj.msg_custom_field_list[i].messages; var messages_id = jsonObj.msg_custom_field_list[i].id; var messageOriginType = jsonObj.msg_custom_field_list[i].messageOriginType; var sourceIconType = jsonObj.msg_custom_field_list[i].sourceIconType; // The message is target then will display the syndication icon if(messageOriginType == "target" || (messageOriginType == "source" && sourceIconType != "")){ var icon = document.createElement("img");icon.setAttribute("class" , "syndcation-message-icon");if(messageOriginType == "target"){icon.setAttribute("alt","Syndicated - Inbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-data-transfer-img-cisco.png");}else if(messageOriginType == "source"){if(sourceIconType == "partialSyndication"){icon.setAttribute("alt","Partially syndicated - Outbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-partial-syndication-img-cisco.png");}else if(sourceIconType == "fullSyndication"){icon.setAttribute("alt","Syndicated - Outbound");icon.setAttribute("title","Shared");icon.setAttribute("src","/html/assets/ics-fully-syndication-img-cisco.png");}} if("1495331" != messages_id){ if($(".thread-body.lia-message-body-content").length > 0){ $(icon).insertBefore($(classThreadLevel)[i]) }else{ $(icon).insertBefore($(".message-uid-"+messages_id+" "+classReplyLevel)[0]) } }else{ if(quiltName == "occasion-page-user-group-event"){$(".occasion-title-content").prepend(icon); 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i < quiltObj.length; i++) {if ($(".lia-quilt-"+quiltObj[i].quilt_name).length > 0) {details.isQuilt = true;details.get_ids_class = quiltObj[i].get_ids_class;details.add_custom_data_class = quiltObj[i].add_class;details.reply_add_custom_data_class = quiltObj[i].reply_add_class;details.quiltName = quiltObj[i].quilt_name;}}})(LITHIUM.jQuery);return details};(function($) {try {$( window ).load(function() { syndicationIcon();});$('body').on('DOMNodeInserted',function(event) {if($(event.target).hasClass("lia-component-messages-threaded-detail-message-list")) {syndicationIcon();}});function syndicationIcon(){try {var quiltObj = getQuiltDetails();if (quiltObj.isQuilt == true) {var uids = getmessageIds(quiltObj.get_ids_class);var iconDetails = getsyndicationIconDetails(uids,"");appendSyndicationIcons(iconDetails, quiltObj.add_custom_data_class, quiltObj.reply_add_custom_data_class, quiltObj.quiltName);}}//End try block catch(err) { console.log(err); }//End catch block}}//End try block catch(err) { console.log(err); 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;(function($) { $(document).ready(function() {$(".lia-form.lia-form-inline.SearchForm .lia-search-input-field").append('') $(".search-input.lia-search-input-message").keyup(function(ev) {var measureText = $(this).parent().find("span.esri-header-search-dialog-measure-text");var measureTextParent = measureText.parent();var inputPaddingRight = $(this).css("padding-right");if ($(this).parents(".dropdown-search").length == 0) {measureTextParent.css("max-width",measureTextParent.parent().parent()[0].offsetWidth - 30 + "px")} else {measureTextParent.css("max-width",measureTextParent.parent().parent()[0].offsetWidth + "px")} measureText.text(ev.target.value);measureTextParent.css("width", measureText[0].offsetWidth) }) }) })(LITHIUM.jQuery)LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://community.esri.com/t5/forums/v5/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/arcgis-online-questions/thread-id/59795","ajaxErrorEventName":"LITHIUM:ajaxError","token":"2QMjQZaGfaBZ3oBxtGI78MGZaMseCsl36u5js4dEJY8."});LITHIUM.Auth.API_URL = "/t5/util/authcheckpage";LITHIUM.Auth.LOGIN_URL_TMPL = "/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=https%3A%2F%2FREPLACE_TEXT";LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive";LITHIUM.Auth.KEEP_ALIVE_TIME = 300000;LITHIUM.Auth.CHECK_SESSION_TOKEN = 'Gy_mGTSVnAKjmgQNO_fSDrZYwx7pz8gONpXunlVmJDQ.';LITHIUM.AjaxSupport.useTickets = false;LITHIUM.Cache.CustomEvent.set([{"elementId":"link_36","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"page":2}}},{"elementId":"link_37","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"page":3}}},{"elementId":"link_38","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"pageNavigationDirection":"next","page":2}}},{"elementId":"link_41","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"page":2}}},{"elementId":"link_42","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"page":3}}},{"elementId":"link_43","stopTriggerEvent":false,"fireEvent":"LITHIUM:changePage","triggerEvent":"click","eventContext":{"parameters":{"pageNavigationDirection":"next","page":2}}}]);LITHIUM.Loader.runJsAttached();});// -->
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